1. We will email you once we've sent the invoice. Please reply to our email once you've taken care of the invoice so our Customer Success Team can send your ORDER ID and the estimated date of completion of your order.
2. Make sure that the file you will attach below is the complete and final set of instructions because revision requests, if any, will only be based on this set. Revision requests outside this set of instructions are not revision requests but additional requests. Additional requests are treated as new orders.
3. Paying via Payoneer? The total amount must exceed 20 USD.
Click here for the instructions on how to pay via Payoneer with your credit card or eCheck.
Click here for the instructions on how to pay via Payoneer using your company's bank account (ACH)..
4. We do not issue refunds. Please read our FAQ page.
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Please attach the details of your order. Acceptable file types are pdf, docx, xlsx, pptx, txt, and zip only. If you need to send images, put them inside any of these allowed file types. If you need to send multiple files, put them in a zipped folder. Then, attach the zipped folder. Maximum file size is 10Mb.
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